Mbi8 takes every aspect of your personal data privacy and security seriously. This Privacy Policy clearly outlines the types of information we collect, the purposes for which it is used, and the advanced technical safeguards we implement to keep your data safe at all times.
Six core pillars that underpin how MBI8 manages and protects the personal information of every member.
All data transmitted between your device and mbi8's servers is protected by 256-bit SSL encryption. None of your personal information can be intercepted or read by unauthorised parties.
Mbi8 does not sell, rent or disclose members' personal information to any third party for marketing purposes without first obtaining explicit consent from the member concerned.
MBI8 members have full rights to access, correct, transfer or request deletion of their personal data at any time via account settings or by contacting our support team.
Mbi8 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations, ensuring your data is managed in accordance with the established legal framework.
Member data is stored in certified data centres with strict physical and digital access controls. All servers are managed with continuous 24/7 monitoring and automated intrusion detection systems.
All information collected is used solely for the purposes explicitly stated in this Privacy Policy. We do not use your data for any other purpose without prior notice and your consent.
This Privacy Policy describes how mbi8 ("we", "Platform" or "MBI8.ml") collects, uses, discloses and protects your personal information when you use our online betting and gaming platform. By registering or continuing to use MBI8 services, you agree to the terms set out in this Privacy Policy. Please read carefully before proceeding with registration.
To provide a safe, orderly, and seamless experience for all members, mbi8 collects several categories of information from you. All data collection is conducted transparently and only for the purposes stated in this policy.
During the account registration process, you are required to provide the following information:
Our system automatically records technical information when you access the mbi8 platform, including:
As part of the KYC (Know Your Customer) process required under anti-money laundering laws, you may be asked to submit a copy of your identity document, proof of address, and bank account statement. All documents are stored with full encryption and are accessible only to authorised personnel.
Note: mbi8 does not store credit card or debit card information directly. All financial transactions are processed through trusted third-party payment processors that comply with PCI DSS standards.
Information you provide and that is collected automatically is used by mbi8 for the following purposes, and no more:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Management & Verification | Name, email, phone number, KYC | Contract fulfillment |
| Deposit & Withdrawal Processing | Bank details, user ID | Contract fulfillment |
| Fraud Detection & Security | IP, device, activity patterns | Legitimate interests |
| Legal Compliance (AML/KYC) | Identity documents, transactions | Legal obligation |
| Service Communications | Email, phone number | Legitimate interests |
| Marketing & Promotions (with consent) | Email, gaming preferences | Consent |
| Platform Improvements | Usage data, analytics cookies | Legitimate interests |
Mbi8 will not use your data for purposes not listed above without first obtaining fresh consent from you. If you do not wish to receive marketing communications, you may unsubscribe at any time via the unsubscribe link included in every promotional email.
You can always contact the MBI8 support team to find out exactly what data we hold about you and how it is used — this is your right under Malaysia's PDPA.
Mbi8 operates on the principle that your privacy is a trust we do not take lightly. We does not sell your personal information to any third party. However, there are limited situations where we need to share data to keep the platform operating properly:
Mbi8 works with a select group of audited third-party service providers to operate the platform, including payment processors, gaming solution providers, customer service platforms and cloud service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
We may disclose information to regulatory authorities, law enforcement or relevant government bodies where required by law, court order or in the context of a legitimate financial crime investigation. In all such cases, we disclose only the minimum information necessary.
If mbi8 is involved in a merger, acquisition, or asset sale, member data may be transferred as part of that transaction. You will be notified in advance via email or a prominent notice on the platform before any such data transfer occurs, and the new entity's privacy policy will apply thereafter.
Guarantee: mbi8 does not share your personal information with third-party advertising companies, data brokers or any party that could use your data for their own purposes outside our control.
Mbi8 invests seriously in security infrastructure to ensure your personal data is protected against cyber threats, unauthorized access and data breaches. The following are the layers of protection we implement:
While we take all reasonable precautions, no system in the world can be guaranteed 100% secure. In the event of a data breach affecting you, we are committed to notifying you within 72 hours of becoming aware of it, in line with international best practices.
Mbi8 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyze platform usage patterns. The following are the types of cookies we use:
These cookies are required for core platform functions such as login session authentication, security and language preferences. You cannot disable these cookies without affecting the overall functionality of the platform.
We use analytics cookies to understand how members use our platform — which pages are most popular, how long sessions last and where users encounter issues. This data is used in aggregate and is not linked to your personal identity.
These cookies store your preferences such as your chosen language, display theme and notification settings so you do not need to re-enter them every time you log in.
You can manage or delete cookies at any time through your web browser settings. However, deleting essential cookies may affect your experience on the MBI8 platform. Visit your browser settings for more information on how to manage cookies.
mbi8 does not use cross-site tracking cookies to monitor your activity outside our platform. We only use cookies within the mbi8.ml domain.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy frameworks, you have the following rights regarding your personal data at MBI8:
To exercise any of the above rights, contact the mbi8 support team via 24/7 live chat. We will process your request within 14 working days. In certain complex cases, this period may be extended to 30 days with notice to you.
Mbi8 only retains your personal data for as long as it is needed for the stated purposes or as required by law. Retention periods vary by data type:
When the retention period expires or when you request deletion (subject to legal obligations), your data will be securely deleted or anonymised using methods that comply with recognised information security standards.
The mbi8 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal information from individuals under the age of 18. Registration by minors is strictly prohibited and constitutes a serious violation of MBI8's Terms and Conditions.
Should we discover that we have inadvertently collected personal data from a minor, we will take immediate action to delete that information and close the relevant account. If you have reason to believe that a minor has registered on our platform, please contact our support team immediately.
Parents and guardians who discover that a child under their care has accessed mbi8 are urged to contact us via live chat. We will respond promptly and fully comply with any request related to child protection.
Mbi8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. Any material changes to this policy will be communicated to you via:
Your continued use of the mbi8 platform after any amendment takes effect constitutes your acceptance of the latest version of our Privacy Policy. If you do not agree with the changes made, you have the right to close your account and stop using our services.
We encourage you to review this Privacy Policy page periodically to ensure you are always aware of how we manage your information. Previous versions of the Privacy Policy are available upon request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, mbi8's Data Protection Officer (DPO) team is ready to assist you.
You can reach us via 24/7 live chat available directly within the MBI8 platform. Our team consists of trained agents who understand privacy matters and are committed to resolving any concerns you have efficiently and thoroughly.
For written complaints regarding data privacy, please include the following information in your message:
We are committed to acknowledging receipt of every privacy inquiry within 24 working hours and provide a full response within 14 business days. Your satisfaction and trust are mbi8's top priorities.